Remote Leisure Reservations Specialist

Duquesa Travel Group; San Antonio (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Fully remote environment

Structured onboarding and training

Ongoing education and skill dev

Job summary

Duquesa Travel Group seeks a detail-oriented Leisure Booking Coordinator to assist clients with researching and coordinating leisure reservations and services, from initial request through confirmation. The ideal candidate enjoys research, customer interaction, and keeping important details organized.

Fully remote position with onboarding and ongoing education. You will gather client preferences, research accommodations and activities, coordinate bookings, verify information, and provide timely

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• High attention to detail and accuracy.
• Comfortable researching options online.
• Ability to prioritize multiple client requests.
• Comfortable learning digital systems and online platforms.
• Reliable, professional, and responsive.
• Previous experience in customer service, hospitality, reservations, or a related field is helpful but not required.

Responsibilities

• Gather information regarding client preferences and requests.
• Research available accommodations, activities, transportation, and related options.
• Assist with coordinating booking arrangements.
• Review reservation information for accuracy.
• Communicate confirmations and important details to clients.
• Assist with adjustments, modifications, and special requests.
• Maintain organized booking records and client information.
• Follow up when additional information is required.
• Communicate with suppliers and service providers as needed.
• Provide timely and professional client support.

Skills

Communication

Organization

Attention to detail

Research online

Prioritization

Digital systems

Reliability

Customer service experience

Job description

Duquesa Travel Group seeks a detail-oriented Leisure Booking Coordinator to assist clients with researching and coordinating leisure reservations and services, from initial request through confirmation. The ideal candidate enjoys research, customer interaction, and keeping important details organized.

Fully remote position with onboarding and ongoing education. You will gather client preferences, research accommodations and activities, coordinate bookings, verify information, and provide timely