Remote IT Operations & Security Lead (SOC 2 Ready)

DataKind; United States; Remote; USD 98,000 - 109,000; Full time

Benefits offered by this job

Flexibility & time off

Wellness benefits

Professional development

401(k) match

In-person events

Job summary

DataKind, a remote-friendly nonprofit using data science for social impact, seeks an IT Operations & Security Lead to own day-to-day IT operations and partner on SOC 2 compliance. You will manage device lifecycle, SaaS administration, IAM, and security monitoring; you’ll triage incidents, document procedures, and help prepare audit evidence.

This role is remote in the United States with hours largely between 8am–6pm ET; salary $98k–$109k with base on experience and internal equity.

Qualifications

• 5+ years in IT operations or systems administration
• Direct experience supporting a SOC 2 audit or similar
• Strong working knowledge of operating systems (Windows, MacOS, Linux) and IAM platforms
• Clear, patient communication with non-technical colleagues
• Experience creating documentation and SOPs

Responsibilities

• Own the employee device lifecycle: procurement, setup, onboarding and offboarding
• Administer Google Workspace and other SaaS apps
• Manage user accounts, permissions, and access controls
• Manage endpoints through MDM: patching, encryption, configuration standards
• Provide responsive helpdesk support and build self-service docs
• Manage IT vendors, licenses, and IT budget, flag renewals early
• Assist with testing and evaluation of technology services
• Support process improvements and operational enhancements
• Maintain organized, audit-ready compliance evidence with Security & Compliance Director
• Support security incident response and incident documentation
• Leverage AI tools and automation to improve security monitoring

Skills

IT operations

SOC 2

Windows

MacOS

Linux

IAM

Tools

GRC tools

Job description

DataKind, a remote-friendly nonprofit using data science for social impact, seeks an IT Operations & Security Lead to own day-to-day IT operations and partner on SOC 2 compliance. You will manage device lifecycle, SaaS administration, IAM, and security monitoring; you’ll triage incidents, document procedures, and help prepare audit evidence.

This role is remote in the United States with hours largely between 8am–6pm ET; salary $98k–$109k with base on experience and internal equity.