Remote Ironclad CLM Admin & Legal Ops Lead

AVAILITY; United States; Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

401(k) match

Health benefits

Paid time off

Education reimbursement

Job summary

Availity is seeking a highly motivated Legal Operations Ironclad (CLM) Administrator to enhance day-to-day efficiency across legal, sales and finance teams. You will implement, deploy and optimize Ironclad CLM, working with cross-functional partners to ensure seamless deployment and ongoing maintenance.

Responsibilities include leading configurations, workflow ownership, API integrations, and end-user training while ensuring system security and governance.

Qualifications

• Bachelor's degree required.
• 2+ years implementing Ironclad contract management software.
• 2+ years of technical support or software implementation.
• Experience with system integration and API development.
• Familiarity with SharePoint, Salesforce, DocuSign, and ServiceNow.
• Knowledge of legal operations and contract management processes.
• Certifications in Ironclad or ITIL/PMP are a plus.

Responsibilities

• Lead and support Ironclad implementation including configuration and data migration.
• Serve as product owner for Ironclad workflows and forms.
• Collaborate with legal, IT, and business teams to deploy and optimize CLM.
• Develop reports and dashboards to track legal operational metrics.
• Provide advanced end-user support and training.
• Maintain security, access controls, and integration credentials.

Skills

Problem solving

Analytical skills

Communication skills

Training delivery

Independent worker

Team collaboration

Understanding of web technologies

Education

Bachelor's degree

Tools

Ironclad CLM

SharePoint

Salesforce

DocuSign

ServiceNow

API development

CPQ

Zuora

Workday

Job description

Availity is seeking a highly motivated Legal Operations Ironclad (CLM) Administrator to enhance day-to-day efficiency across legal, sales and finance teams. You will implement, deploy and optimize Ironclad CLM, working with cross-functional partners to ensure seamless deployment and ongoing maintenance.

Responsibilities include leading configurations, workflow ownership, API integrations, and end-user training while ensuring system security and governance.