Remote Interpreting Services Scheduler

dcara; United States; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

Life Insurance

Paid holidays and generous leave

Weekly wellbeing hour

Job summary

DCARA is seeking a fully remote Interpreting Services Specialist to coordinate interpreter scheduling across 14 counties. You will align with our mission, ensuring accurate assignment timing, interpreter availability, and contract specs, all from a home office.

The role requires high precision, multitasking, and attention to detail in a fast-paced environment. California or Idaho residents only will be considered, and core hours align with PST/PDT.

Qualifications

• Previous experience in scheduling, dispatching, interpreter services, or client service coordination.
• High school diploma, GED, or equivalent combination of education and relevant experience.
• Ability to communicate effectively with Deaf, DeafBlind, and Hard of Hearing individuals (using ASL, written, visual, or assistive technology) as well as hearing customers and business partners.

Responsibilities

• Coordinate day-to-day scheduling of interpreters across multiple counties.
• Handle high-volume calls and emails with rapid response times.
• Match certifications, skills, availability, and geographic proximity for assignments.
• Communicate assignment details and updates to interpreters, Deaf consumers, and clients.

Skills

Scheduling

Dispatching

Customer service

ASL communication (basic)

Education

High school diploma, GED, or equivalent

Tools

Scheduling platforms

Customer databases

Case management systems

Job description

DCARA is seeking a fully remote Interpreting Services Specialist to coordinate interpreter scheduling across 14 counties. You will align with our mission, ensuring accurate assignment timing, interpreter availability, and contract specs, all from a home office.

The role requires high precision, multitasking, and attention to detail in a fast-paced environment. California or Idaho residents only will be considered, and core hours align with PST/PDT.