Remote Insurance Support Specialist — Entry Level

AIL; Baltimore (MD); Remote; USD 35,000 - 70,000; Part time

Benefits offered by this job

Fully remote work

Training & mentorship provided

Flexible scheduling

Weekly commission-based pay

Performance bonuses

Job summary

AO Globe Life is seeking a WFH Customer Service Representative to educate clients about available benefits and enroll them remotely. You will meet with individuals via Zoom or phone, answer questions, and provide ongoing client support from home.

No prior insurance experience is required; comprehensive training, mentorship, and licensing guidance are provided to help you build a long-term career with growth potential.

Qualifications

• Must be 18+ years old and legally work in the United States.
• Located in the United States with reliable computer and internet access.
• Webcam and microphone available for Zoom and virtual training.
• Willing to obtain the State Life & Health Insurance License; licensing guidance provided.
• Able to complete training and ongoing professional development.

Responsibilities

• Meet clients via Zoom and phone appointments to discuss benefits.
• Explain life, accident, and supplemental health options and enrollment.
• Provide ongoing client support and maintain digital records.
• Assist with applications, documentation, and licensing prep guidance.
• Build long-term relationships through follow-up and proactive service.

Skills

Customer service

Communication

Active listening

Problem solving

Organized

Self-motivated

Coachable

Goal oriented

Tools

Zoom

Enrollment systems

Job description

AO Globe Life is seeking a WFH Customer Service Representative to educate clients about available benefits and enroll them remotely. You will meet with individuals via Zoom or phone, answer questions, and provide ongoing client support from home.

No prior insurance experience is required; comprehensive training, mentorship, and licensing guidance are provided to help you build a long-term career with growth potential.