Remote Insurance Retention Specialist - Commission Eligible

Westinghouse Air Brake; Honolulu (HI); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Commission opportunities

Medical, Dental, Vision

401(k) with matching

Paid Holidays and PTO

Remote work environment

Flexible schedule

Job summary

GuaranteedRateInsurance is a remote-friendly employer offering a salary range of $40,000 to $45,000 plus commission opportunities. The Retention Specialist role focuses on proactive service, policy reviews, and handling escalated inquiries with a consultative approach to customer care.

The position requires active property and casualty licenses in eligible states, located in Eastern Time, and the ability to work effectively in a virtual team while maintaining a high standard of service.

Qualifications

• Excellent communication and interpersonal skills are required.
• Two years of property and casualty insurance experience with a strong customer service track record.
• Ability to work independently and in a virtual team environment.

Responsibilities

• Interact with internal and external partners to respond to requests and address questions or concerns.
• Handle escalated customer service situations with a high level of industry knowledge.
• Communicate respectfully and professionally to ensure a positive customer experience.

Skills

Excellent communication

Interpersonal skills

Customer service

Virtual work environment

Team collaboration

Job description

GuaranteedRateInsurance is a remote-friendly employer offering a salary range of $40,000 to $45,000 plus commission opportunities. The Retention Specialist role focuses on proactive service, policy reviews, and handling escalated inquiries with a consultative approach to customer care.

The position requires active property and casualty licenses in eligible states, located in Eastern Time, and the ability to work effectively in a virtual team while maintaining a high standard of service.