Remote IAM/SSO Production Support Engineer

The Judge Group; Charlotte (NC); On-site; USD 75,768 - 78,523; Full time

Job summary

A technology consulting firm is seeking an experienced IAM/SSO Production Support Engineer for a contract role in Charlotte, North Carolina. This position requires strong troubleshooting skills and the ability to maintain and support Single Sign-On (SSO) systems. Candidates should have in-depth knowledge of authentication protocols like OAuth, SAML, and OpenID Connect. The role involves participating in on-call rotations for critical production incidents and configuring SSO tools.

Qualifications

• Experience as an IAM/SSO production support engineer.
• Strong knowledge of SSO, OAuth, SAML, and OpenID Connect.
• Ability to troubleshoot deep authentication issues.
• Experience handling critical access outages.

Responsibilities

• Support and maintain Single Sign‑On (SSO) systems.
• Upgrade and configure SSO tools.
• Provide proactive/on‑call duty and join urgent incident calls with leadership.
• Support and troubleshoot SSO integrations in a distributed, highly available environment.
• Work with protocols like OAuth, SAML, and OpenID Connect.

Skills

IAM/SSO production support experience

SSO knowledge

Troubleshooting skills

OAuth knowledge

SAML knowledge

OpenID Connect knowledge

Job description

A technology consulting firm is seeking an experienced IAM/SSO Production Support Engineer for a contract role in Charlotte, North Carolina. This position requires strong troubleshooting skills and the ability to maintain and support Single Sign-On (SSO) systems. Candidates should have in-depth knowledge of authentication protocols like OAuth, SAML, and OpenID Connect. The role involves participating in on-call rotations for critical production incidents and configuring SSO tools.