Remote IAM Business Analyst: ICAM & SSO Focus

GovCIO; Montpelier (VT); Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

EAP

Discounts

Training & Certification

Internal Mobility

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking an IAM Business Analyst to gather and document business and functional requirements for the ICAM program supporting the VA. You will bridge VA stakeholders with IAM engineering, architecture, and QA teams, writing BRDs and user stories, and supporting SAFe sprint delivery.

You will map AS-IS/TO-BE processes for identity and access management, translate technical ICAM concepts for non-technical stakeholders, and contribute to program reporting. Remote US-based role.

Qualifications

• Bachelor's degree and 8+ years as a BA in IT programs.
• Experience in Agile Scrum or SAFe delivery.
• Proven BRD and user story writing with acceptance criteria.
• Experience with backlog refinement and sprint planning.
• AS-IS/TO-BE process mapping.
• Strong written and verbal communication for non-technical stakeholders.
• Experience using Jira to manage requirements and artifacts.

Responsibilities

• Gathers, analyzes, and documents business and functional requirements for ICAM products in partnership with Project/Program Managers, engineering, architecture, and VA stakeholders.
• Writes BRDs and well-formed user stories with testable acceptance criteria to support Agile/SAFe sprint delivery.
• Supports backlog refinement, sprint planning, and prioritization activities for ICAM product teams.
• Maps AS-IS and TO-BE business processes and workflows for identity and access management functions, including identity resolution and person-matching enhancements.
• Analyzes the impact of proposed changes across interconnected ICAM systems and dependent applications, identifying risks, dependencies, and downstream effects.
• Supports user acceptance testing (UAT) and release readiness activities in coordination with the IAM SQA Engineer and Release Manager.
• Maintains requirements, user stories, and process documentation in Jira and Confluence (or comparable tools).
• Facilitates requirements workshops and stakeholder interviews to clarify scope and validate business needs.
• Translates complex technical ICAM concepts — such as SSO, MFA, PAM, and IGA — into clear business requirements for non-technical stakeholders.
• Supports data analysis and reconciliation efforts to validate identity data quality and requirements traceability.
• Contributes requirements status, backlog health, and risk information to program reporting.
• Ensures requirements and documentation comply with applicable federal policy and agency-specific standards.

Skills

Agile SAFe

BRD writing

Backlog refinement

Process mapping

Jira

Stakeholder comms

Education

Bachelor's degree

Tools

Jira

Job description

GovCIO is seeking an IAM Business Analyst to gather and document business and functional requirements for the ICAM program supporting the VA. You will bridge VA stakeholders with IAM engineering, architecture, and QA teams, writing BRDs and user stories, and supporting SAFe sprint delivery.

You will map AS-IS/TO-BE processes for identity and access management, translate technical ICAM concepts for non-technical stakeholders, and contribute to program reporting. Remote US-based role.