Remote Hotel Reservations Specialist | Flexible Schedule

Destination Careers; Baltimore (MD); Teletrabalho; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible remote schedule

Booking tools training

Supportive team culture

Performance-based income

Travel discounts

Resumo da oferta

Destination Careers is seeking a remote Customer Service–Hotel Reservations specialist to join our team. In this role you will manage customer interactions, assist clients with hotel reservation inquiries, ensure a seamless booking process, and deliver exceptional support across time zones.

You will act as a trusted point of contact, guiding guests from inquiry to confirmation with a friendly, professional approach.

Qualificações

• Experience in customer service and hospitality or travel preferred.
• Excellent communication and problem-solving skills.
• Proficient with CRM tools and related technology.
• Ability to work independently in a remote environment.
• Strong client relationship management.

Responsabilidades

• Manage customer interactions and bookings for hotel reservations.
• Assist clients with reservation inquiries and changes.
• Ensure a seamless booking process and high customer satisfaction.
• Provide timely, professional support across channels.

Conhecimentos

Customer Service

Customer Support

Customer Satisfaction

Descrição da oferta de emprego

Destination Careers is seeking a remote Customer Service–Hotel Reservations specialist to join our team. In this role you will manage customer interactions, assist clients with hotel reservation inquiries, ensure a seamless booking process, and deliver exceptional support across time zones.

You will act as a trusted point of contact, guiding guests from inquiry to confirmation with a friendly, professional approach.