Remote Hotel Reservations Specialist

Destination Careers; Seattle (WA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Training and access to industry tools

Mentorship

Income based on performance

Exclusive travel discounts

Job summary

Destination Careers is hiring Hospitality Customer Service Representatives for hotel reservations in a fully remote role with a flexible schedule and growth opportunities.

You will assist clients in selecting, booking, and managing hotel stays, communicate options, pricing, and amenities, and maintain accurate records. You’ll respond promptly via phone, email, or online platforms and collaborate with teammates to ensure outstanding guest experiences.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor with attention to detail.
• Ability to work independently and manage multiple tasks.
• Basic computer proficiency and reliable internet connection.
• Interest in hospitality, travel, and creating memorable guest experiences.
• Previous experience in customer service, hospitality, or reservations is a plus but not required.

Responsibilities

• Understand hotel needs, preferences, and budgets.
• Provide accurate information about options, pricing, and amenities.
• Assist with making and managing reservations.
• Maintain accurate records of interactions and bookings.
• Respond to inquiries promptly via phone, email, or online platforms.
• Collaborate with team to ensure client satisfaction.
• Stay updated on travel trends and hotel offerings.

Skills

Communication

Customer service

Independent work

Computer proficiency

Tools

Booking systems

CRM

Job description

Destination Careers is hiring Hospitality Customer Service Representatives for hotel reservations in a fully remote role with a flexible schedule and growth opportunities.

You will assist clients in selecting, booking, and managing hotel stays, communicate options, pricing, and amenities, and maintain accurate records. You’ll respond promptly via phone, email, or online platforms and collaborate with teammates to ensure outstanding guest experiences.