Remote Hotel Reservations Specialist

Passport & Purpose; Maryland; Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

Flexible remote schedule

Travel discounts

Training provided

Job summary

Passport & Purpose is looking for a Hotel Reservations Specialist to support clients from a home office. You’ll handle hospitality customer service, hotel booking support, and guide travelers through the reservation process.

This role offers a flexible remote schedule, full training, access to travel booking systems, and a collaborative team environment with performance-based income opportunities.

Qualifications

• Strong customer service and hospitality communication skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet connection.
• Experience in hotel reservations, hospitality service, or guest relations is a plus.

Responsibilities

• Assist clients with hotel reservations, hospitality services, and travel planning.
• Provide accurate details on hotel amenities, pricing, and availability.
• Manage and update booking details and guest profiles.
• Communicate promptly and professionally via phone, email, and online platforms.

Skills

Customer service

Hospitality communication

Detail oriented

Self-motivated

Basic computer proficiency

Reliable internet

Hotel reservations experience

Tools

Travel booking systems

Job description

Passport & Purpose is looking for a Hotel Reservations Specialist to support clients from a home office. You’ll handle hospitality customer service, hotel booking support, and guide travelers through the reservation process.

This role offers a flexible remote schedule, full training, access to travel booking systems, and a collaborative team environment with performance-based income opportunities.