Remote Hotel Booking Specialist - Travel Perks

Medium

Chicago (IL)

Remote

USD 40,000 - 70,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Flexible remote work

Comprehensive training

Mentorship

Travel discounts

Development opportunities

Job summary

Medium is seeking friendly, detail-oriented Customer Service Representatives focused on hotel bookings. In this remote role, you will research, plan, and secure hotel accommodations that fit client preferences and needs.

This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. We provide comprehensive training and ongoing support to help you succeed, plus flexible scheduling, exclusive travel discounts, and opportunities for growth within

Qualifications

Strong communication and customer service skills.
Friendly, professional demeanor and positive attitude.
Comfortable working independently and managing time effectively.
Basic computer skills and a reliable internet connection.
Interest in travel and helping clients plan memorable stays.

Responsibilities

Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings