Remote Hotel Booking Specialist | Travel Concierge

Professional Travel Group Hub

Baltimore (MD)

Remote

USD 32,000 - 52,000

Full time

44 hours ago

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Benefits offered by this job

Flexible remote work

Full training and industry resources

Supportive team culture

Income opportunities based on perfomr

Exclusive travel discounts

Job summary

Professional Travel Group Hub is seeking motivated Customer Service Representatives to work remotely on hotel bookings. You will research, plan, and secure accommodations that fit client preferences while delivering excellent service in a flexible schedule.

Join a supportive team with comprehensive training, ongoing guidance, and access to industry tools. The role offers income opportunities based on performance and perks like exclusive travel discounts in a virtual, home-based setting.

Qualifications

Excellent communication and customer service skills.
Professional demeanor and positive attitude.
Independent worker with good time management.
Basic computer skills and reliable internet connection.

Responsibilities

Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings