Remote Hospitality Reservations Specialist

Network Travel Careers; Seattle (WA); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work

Comprehensive training

Mentorship

Travel discounts

Career growth

Job summary

Network Travel Careers is seeking friendly Hospitality Customer Service Representatives to support hotel reservations in a fully remote role. You will help clients choose, book, and manage hotel stays with a focus on accuracy and guest satisfaction.

The position offers flexible scheduling, remote work across the United States, comprehensive training, and access to industry booking tools. Prior experience is a plus but not required, and growth opportunities are available.

Qualifications

• Excellent communication and customer service abilities.
• Professional, friendly demeanor with attention to detail.
• Ability to work independently and handle multiple tasks.
• Basic computer skills and reliable internet connection.
• Interest in hospitality and travel; reservations experience is a plus but not required.

Responsibilities

• Understand clients' hotel needs, preferences and budgets.
• Provide accurate hotel options, pricing, and amenities.
• Assist with making and managing reservations.
• Maintain records of client interactions and bookings.
• Respond to inquiries promptly via phone, email, or online.
• Collaborate with team to ensure client satisfaction.
• Stay updated on travel trends and hotel offerings.

Skills

Communication skills

Customer service

Attention to detail

Independent work

Computer literacy

Tools

Booking systems

CRM software

Job description

Network Travel Careers is seeking friendly Hospitality Customer Service Representatives to support hotel reservations in a fully remote role. You will help clients choose, book, and manage hotel stays with a focus on accuracy and guest satisfaction.

The position offers flexible scheduling, remote work across the United States, comprehensive training, and access to industry booking tools. Prior experience is a plus but not required, and growth opportunities are available.