Remote Homeowners Property Adjuster – Pacific Time

allstate; Arizona; Remote; USD 69,000 - 116,000; Full time

Job summary

National General is hiring a Senior Adjuster for remote work servicing Pacific time zone states. The role focuses on investigating and confirming facts of loss for complex homeowners claims, determining coverage and damages, and negotiating within authority.

The ideal candidate will bring advanced knowledge of policies, with the ability to guide junior staff and collaborate with fraud/subrogation teams as needed. Join a nationwide team supporting diversified insurance lines.

Qualifications

• Responsible for investigating and confirming the facts of loss for complex Homeowners Claims.
• Determines coverage, damages and negotiates claims within limit of authority.
• Provides guidance to junior employees.

Responsibilities

• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
• Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
• Identifies complex customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority

Skills

Case Management

Claims Administration

Insurance Administration

Insurance Underwriting

Relationship Management

Job description

National General is hiring a Senior Adjuster for remote work servicing Pacific time zone states. The role focuses on investigating and confirming facts of loss for complex homeowners claims, determining coverage and damages, and negotiating within authority.

The ideal candidate will bring advanced knowledge of policies, with the ability to guide junior staff and collaborate with fraud/subrogation teams as needed. Join a nationwide team supporting diversified insurance lines.