Remote Healthcare IT Implementation Specialist

RXinsider LTD.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Remote-Work Bank

Paid parking provided

PTO on birthday

401(k) with company match

Job summary

SoftWriters is seeking an Implementation Specialist to guide LTC pharmacies through training, startup, and steady-state transitions. You will lead project plans, coordinate teams, and ensure successful implementations that improve patient care and operational efficiency.

The role requires travel up to 50% and a background in pharmacy operations or related IT services, with strong communication and problem-solving skills. Join a top Pittsburgh-area tech employer focused on healthcare outcomes.

Qualifications

• Bachelor's degree or equivalent in computer science, training, or pharmacy-related field.
• Experience with long-term care pharmacy operations and workflows.
• Knowledge of state, federal, and DEA regulations.
• Ability to learn new software and AI-enabled tools quickly.
• Excellent communication and collaboration in fast-paced environments.

Responsibilities

• Lead weekly calls with new pharmacies and manage project plans.
• Explain timelines and milestones to customers clearly.
• Guide setup and configuration of the application for pharmacies.
• Provide go-live support and track implementation status.
• Coordinate internal teams to ensure successful customer outcomes.
• Deliver training to new customers and ongoing sessions as needed.
• Support product demos and discuss AI enhancements with clients.

Skills

Communication

Project coordination

Training delivery

Independent working

Problem solving

Education

Bachelor's degree in CS or Pharmacy-related field

Tools

Pharmacy software

Job description

SoftWriters is seeking an Implementation Specialist to guide LTC pharmacies through training, startup, and steady-state transitions. You will lead project plans, coordinate teams, and ensure successful implementations that improve patient care and operational efficiency.

The role requires travel up to 50% and a background in pharmacy operations or related IT services, with strong communication and problem-solving skills. Join a top Pittsburgh-area tech employer focused on healthcare outcomes.