Remote Guest Services Specialist

Destinationswithdunn; Madison (WI); Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling (FT/PT)

Comprehensive training

Mentorship & guidance

Growth opportunities

Industry certifications

Travel discounts & perks

Performance-based pay

Job summary

Destinationswithdunn is seeking detail-oriented individuals with strong communication skills to help clients plan vacations, cruises, hotels, and other travel experiences. No prior travel industry experience is required, and the role offers 100% remote work with flexible scheduling.

You will assist clients in selecting options that fit their preferences and budgets, deliver excellent service throughout booking, and maintain accurate reservations while building long-term relationships.

Qualifications

• Strong communication and customer service abilities.
• Comfortable using computers, smartphones and online platforms.
• Excellent attention to detail and organizational skills.
• Self-motivated with ability to manage your own schedule.
• Professional attitude with a desire to learn and grow.
• Authorized to work in the United States.

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences
• Explore travel options that align with clients' preferences, needs, and budgets
• Deliver excellent customer service throughout the planning and booking process
• Keep up with supplier promotions, travel deals, and special offers
• Keep client information and reservation records accurate and organized
• Develop long-term client relationships by providing personalized service and support

Skills

Communication

Customer service

Tech-savviness

Detail orientation

Organizational skills

Self-motivation

Professionalism

Job description

We are looking for individuals with strong customer service and communication skills who are detail-oriented and enjoy helping clients plan and book vacations, cruises, hotels, Airbnbs, resorts, car rentals, theme park tickets, and a variety of other travel experiences. No previous travel industry experience is required!

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences


• Explore travel options that align with clients' preferences, needs, and budgets


• Deliver excellent customer service throughout the planning and booking process


• Keep up with supplier promotions, travel deals, and special offers


• Keep client information and reservation records accurate and organized


• Develop long-term client relationships by providing personalized service and support

Qualifications

• Excellent communication and customer service abilities


• Comfortable working with computers, smartphones, and online platforms


• Strong attention to detail and organizational skills


• Self-motivated and able to manage your own schedule


• Professional attitude with a desire to learn and grow


• Must be authorized to work in the United States

What We Offer

• 100% remote work environment


• Flexible full-time or part-time scheduling


• Comprehensive training to help you get started


• Ongoing mentorship, guidance, and support


• Opportunities for professional growth and development


• Access to industry certifications


• Travel discounts, benefits, and industry perks


• Performance-based earning potential

Ideal Backgrounds

This opportunity could be an excellent fit for individuals with experience in areas such as:

• Customer service


• Hospitality


• Administrative assistance


• Sales


• Retail


• Education


• Healthcare


• Remote work


• Or anyone interested in building a flexible career in the travel industry

If you enjoy working with people, love the idea of helping others plan memorable trips, have strong communication skills, and want the flexibility of a remote opportunity, we look forward to hearing from you.