Remote Guest Services Representative – Travel

Elevationtravelpartners; Green Bay (WI); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the org

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will respond to inquiries, handle bookings, and ensure a positive client experience while working fully remotely from Wisconsin.

The role emphasizes strong communication, independence, and adaptability to digital booking platforms, with a collaborative team and growth within the organization.

Qualifications

• Strong customer-service mindset.
• Excellent written communication skills.
• Clear verbal communication.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Able to adapt to digital booking/communication platforms.

Responsibilities

• Respond to traveler inquiries across channels.
• Support booking updates and special requests.
• Share clear travel policy details and trip prep guidance.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer service mindset

Written communication

Verbal communication

Detail-oriented

Independent work

Remote collaboration tools

Tools

Digital booking platforms

Job description

Remote Guest Services Representative – Travel

About the job Remote Guest Services Representative – Travel

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

Respond to traveler inquiries and provide assistance across communication channels

Support booking updates and special travel requests

Share clear details about travel policies and trip preparation

Monitor upcoming trips and confirm arrangements with clients

Maintain professional and courteous communication at all times

Ideal Candidate

Strong customer-service mindset

Clear written and verbal communication skills

Detail-oriented and dependable

Comfortable working independently in a remote setting

Ability to adapt to digital booking and communication platforms

What We Offer

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the organization