Remote Guest Services Representative – Travel

Elevationtravelpartners; Baton Rouge (LA); À distance; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Remote work

Flexible hours

Training resources

Collaborative team

Growth opportunities

Résumé du poste

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to support travelers throughout their journey. This role focuses on attentive service, answering travel questions, and maintaining a positive client experience.

Key responsibilities include handling inquiries across channels, updating bookings, sharing policy details, coordinating trip arrangements, and maintaining courteous communication at all times.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsabilités

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Connaissances

Customer service

Written communication

Verbal communication

Attention to detail

Self-motivated

Outils

Booking platforms

CRM software

Description du poste

Remote Guest Services Representative – Travel

About the job Remote Guest Services Representative – Travel

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

Key Responsibilities

Respond to traveler inquiries and provide assistance across communication channels

Support booking updates and special travel requests

Share clear details about travel policies and trip preparation

Monitor upcoming trips and confirm arrangements with clients

Maintain professional and courteous communication at all times

Ideal Candidate

Strong customer-service mindset

Clear written and verbal communication skills

Detail-oriented and dependable

Comfortable working independently in a remote setting

Ability to adapt to digital booking and communication platforms

What We Offer

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities within the organization