Remote Grad Admissions Counselor

Keiser University; Twin Lakes (FL); Remote; USD 40,000 - 46,000; Full time

Job summary

Keiser University in Fort Lauderdale is seeking a Remote GR Admissions Counselor I who can identify, vet, and onboard qualified students, providing guidance to match programs with student needs. The role emphasizes initial contact, consultation, and smooth transitions into the chosen educational path.

This full-time position may require some nights or Saturdays. Candidates should hold a Bachelor's degree and bring strong communication and customer service skills, with the ability to learn

Qualifications

• Bachelor's degree required.
• Experience in admissions or customer-facing roles preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Foster a consistent flow of inquiries and guide prospective students through the enrollment process.
• Screen inquiries, conduct outbound calls, and present Keiser University programs.
• Coordinate with Financial Aid and Academic departments to onboard students.

Skills

Interpersonal communication

Customer service

Decision making

Learning ability

Education

Bachelor's degree

Job description

OVERVIEW:

The Remote GR Admissions Counselor I interacts with inquiries with a primary focus on identifying, vetting, and onboarding qualified students. The role requires providing consultation and guidance and the ability to learn and understand how to articulate the University programs' offerings to ensure optimal student program matches. Admissions Counselors play a crucial role as the initial point of contact through the successful transition and starting of new students into their chosen educational programs.

Are you looking for a challenge and a career that helps change people's lives and also provides opportunity for growth and advancement? Then Keiser University is for you.

Keiser University is seeking results-oriented, energetic Admissions Counselors who can work in a fast-paced environment and who have effective decision making skills and customer service experience. Admissions Counselors assist prospective students by assessing their skills and interests and guiding them through the enrollment process. This position requires creativity, a high level of interpersonal communication skills, and strong computer and telephone skills.

• Admissions Counselors must have the minimum of a Bachelors degree. Qualified applicants must be flexible and adaptable to changing environments.
• This is a full-time position that may require working some nights and Saturdays.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Foster a consistent flow of potential inquiries
• Attract, engage, and vet inquiries
• Enroll and start qualified students

Pursue Inquiries and Enroll Qualified Students:

• Initiate outbound telephone communications to inquiries
• Conduct basic phone screening interviews to assess interest and facilitate participation in a formal interview
• Conduct remote phone interviews using Keiser University's Confidential Qualifying Questionnaire (CQQ) to determine readiness and identify barriers, resources, and support available
• Provide an overview of the University and appropriate programs for qualified students

Qualified Student Follow-up

• Follow-up with qualified students to ensure a seamless transition to matriculation
• Conduct administrative tasks such as managing students' permanent records, assisting with required forms, and facilitating transcript requests
• Complete student files for transitions to Financial Aid and Academics Departments
• Ensure students' readiness for orientation
• Coordinate with Financial Aid Administrators
• Participate in orientation for all term starts
• Onboard students for all term starts

Manage Activity and Planning:

• Acquire knowledge about Keiser University's latest curriculum and program offerings
• Obtain current information regarding employment trends for program offerings
• Develop a weekly plan for enrollment activity
• Utilize admissions software application to keep notes and maintain records/logs
• Foster a consistent flow of potential inquiries
• Meet student start objectives