REMOTE - GIS Application Support Specialist

TEKsystems; Atlanta (GA); Remote; USD 34,440 - 44,083; Full time

Benefits offered by this job

Medical coverage

401(k)

Life Insurance

Disability

HSA

Transportation benefits

EAP

PTO

Job summary

TEKsystems is seeking an Application Support Specialist with hands-on GIS experience for a fully remote role based in the United States.

You will provide Help Desk support, troubleshoot software issues, coordinate with internal teams and vendors, document processes, and assist with testing during implementations. A background in Esri GIS is highly desired, and a background check is required.

Qualifications

• Experience providing application, software, or Help Desk support in a business environment.
• Working knowledge of GIS applications, preferably Esri products.
• Strong problem-solving and troubleshooting skills.
• All candidates must submit to a drug and background check.

Responsibilities

• Provide Help Desk support to end users, helping navigate and troubleshoot software issues, new/unfamiliar processes, and tools.
• Facilitate interaction between clients and technology providers, working with technical resources and System Administrators to troubleshoot problems and determine solutions.
• Report and track incidents and enhancement requests.
• Support training and testing efforts leading up to implementation, as well as changes and releases post go-live.
• Document and update business processes and procedures.

Skills

Help Desk support

GIS experience

Problem-solving

Tools

Esri

Job description

Our client is searching for an Application Support Specialist that has experience supporting GIS for a remote position.

All candidates must have some experience with GIS and any experience with Esri is highly desired.

Description

• Provides Help Desk support to end users helping users to navigate and troubleshoot software issues, new/unfamiliar processes, and tools.
• Facilitates the interaction between clients and technology providers (internal and external), working closely with technical resources and System Administrators as needed to troubleshoot problems determine solutions.
• Reports and tracks incidents and enhancement requests.
• Support training and testing efforts leading up to implantation, as well as changes and releases post go-live.
• Document + update business processes and procedures.

Required Qualifications

• Experience providing application, software, or Help Desk support in a business environment.
• Working knowledge of GIS applications, preferably Esri products.
• Strong problem-solving and troubleshooting skills.
• All candidates must submit to a drug and background check.

Job Type & Location

• This is a Contract to Hire position based out of Atlanta, GA.

Pay and Benefits

• The pay range for this position is $25.00 - $32.00/hr.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

• This is a fully remote position.

Application Deadline

• This position is anticipated to close on Aug 11, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.