Remote Field Service Engineer - Meat Processing

JBT Marel Corporation; United States; Remote; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

Family leave

Vision coverage

401(k) plan

Job summary

JBT Marel Corporation is seeking a Field Service Engineer (FSE) to service Marel equipment at customer facilities. You will troubleshoot, install, maintain, and train customers while reporting progress and managing customer experience remotely or on-site.

The role requires strong engineering background, excellent English skills, and the ability to work in a multi-cultural environment. This is a remote position with field visits across the central Midwest and NC as needed.

Qualifications

• Degree in Mechanical, Electrical and/or Software engineering or equivalent.
• Technical college degree preferred.
• Recognized product training on food processing equipment preferred.
• Excellent English skills, both written and verbal.
• Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage.

Responsibilities

• Troubleshoot, repair, install, and maintain Marel equipment at customer sites and train users.
• Prepare installation and maintenance activities and report progress to the customer.
• Keep stakeholders informed and updated on service status.
• Escalate issues when service delivery is compromised.
• Identify sales and service opportunities during visits.

Skills

Customer service

Task execution (KPI)

Communication skills

Face-to-face skills

Social perceptiveness

Engineering discipline

Computer literacy

Grammar & writing

Education

Mechanical/Electrical/Software engineering degree

Technical college degree

Food processing equipment training

Job description

JBT Marel Corporation is seeking a Field Service Engineer (FSE) to service Marel equipment at customer facilities. You will troubleshoot, install, maintain, and train customers while reporting progress and managing customer experience remotely or on-site.

The role requires strong engineering background, excellent English skills, and the ability to work in a multi-cultural environment. This is a remote position with field visits across the central Midwest and NC as needed.