Remote Experience Planner & Travel Concierge

Effortless travel solutions ETS; Gaithersburg (MD); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Training provided

Growth opportunities

Travel perks

Collaborative culture

Job summary

Effortless travel solutions ETS is seeking an Experience Planning Coordinator to help clients design memorable travel experiences. This fully remote role involves planning, coordinating, and supporting clients from initial inquiry through post-trip follow-up.

Ideal candidates communicate well, pay close attention to detail, and are proficient with online systems. Training is provided, and there are opportunities for growth within a collaborative team.

Qualifications

• Strong communication and customer service skills.
• High attention to detail and organization.
• Comfort with technology and online systems.
• Ability to learn new tools quickly.
• Hospitality, travel, or customer service experience preferred.
• Self-motivated with strong time-management skills.

Responsibilities

• Communicate with clients to understand their goals and preferences.
• Provide accurate, up-to-date information and personalized recommendations.
• Create well-organized plans and itineraries.
• Support clients before, during, and after their experience.
• Utilize online tools and systems for coordination and booking (training provided).
• Maintain professional and timely communication.

Skills

Strong communication

Customer service

Attention to detail

Time management

Tech-savvy

Tools

Online booking systems

Job description

Effortless travel solutions ETS is seeking an Experience Planning Coordinator to help clients design memorable travel experiences. This fully remote role involves planning, coordinating, and supporting clients from initial inquiry through post-trip follow-up.

Ideal candidates communicate well, pay close attention to detail, and are proficient with online systems. Training is provided, and there are opportunities for growth within a collaborative team.