Remote Etsy Seller Support Specialist (Part-Time)

The Elite Job; United States; Remote; USD 21,000 - 30,000; Part time

Benefits offered by this job

Work-from-home

Flexible hours

Experience in ecommerce

Job summary

The Elite Job is seeking a dedicated Etsy Seller Support Agent to join our remote, part-time team. This role is ideal for college students seeking flexible hours while gaining professional experience supporting small businesses on Etsy.

As a Seller Support Agent, you will respond to inquiries, troubleshoot issues, and guide sellers on best practices to grow their stores. This position offers 15-20 hours per week and 100% remote work from home.

Qualifications

• Excellent written and verbal communication in English.
• Strong problem-solving and attention to detail.
• Basic understanding of e-commerce platforms.
• Comfortable using emails and online chat systems.
• Ability to work independently with minimal supervision.

Responsibilities

• Respond to Etsy sellers queries via email, chat, or ticketing systems.
• Assist sellers with account-related issues including listings, orders, payments, and customer disputes.
• Guide sellers on Etsy policies and best practices to improve store performance.
• Escalate complex issues to the appropriate team when necessary.
• Maintain accurate records of customer interactions and resolutions.
• Contribute ideas to improve the support process and enhance the seller experience.

Skills

Excellent written & verbal comms

Problem solving

E-commerce platforms

Emails & chat systems

Independent worker

Job description

The Elite Job is seeking a dedicated Etsy Seller Support Agent to join our remote, part-time team. This role is ideal for college students seeking flexible hours while gaining professional experience supporting small businesses on Etsy.

As a Seller Support Agent, you will respond to inquiries, troubleshoot issues, and guide sellers on best practices to grow their stores. This position offers 15-20 hours per week and 100% remote work from home.