Remote Escrow Officer: Problem Solver & Customer Advocate

HealthTech Corp; Sioux City (IA); Hybrid; USD 65,000 - 88,000; Full time

Benefits offered by this job

Flexible remote work

Paid volunteer days

Clear opportunities for advancement

Job summary

HealthTech Corp in Sioux City, IA is seeking an Escrow Officer to help decide where Sioux City goes from here. The role blends stress management, problem solving, and customer focus in a temporary rhythm, with a salary range of $65,000–$88,000 per year.

You’ll mentor teammates, connect everyday work to real metrics, and collaborate across time zones and tools. The team offers flexible remote work, paid volunteer days, and clear opportunities for advancement.

Qualifications

• Experience teaching others and mentoring.
• Proven customer service results, ideally in Sioux City, IA.
• Ability to learn new general systems quickly and apply them effectively.
• Mentor without taking over the keyboard and be patient.
• Demonstrated problem-solving that yields measurable results.

Responsibilities

• Refuse to let Active Listening debt quietly accumulate on your watch
• Close the loop on every Sioux City request you touch
• Tie general effort back to a number HealthTech Corp cares about
• Turn a vague temporary mandate into work HealthTech Corp can measure
• Hold Sioux City vendors to the standard we promised our users
• Carry the Initiative thread across three time zones and two tools
• Notice when a general metric is lying and dig in

Skills

Active Listening

Customer Service

Mentoring

Adaptability

Problem Solving

Learning Quickly

Job description

HealthTech Corp in Sioux City, IA is seeking an Escrow Officer to help decide where Sioux City goes from here. The role blends stress management, problem solving, and customer focus in a temporary rhythm, with a salary range of $65,000–$88,000 per year.

You’ll mentor teammates, connect everyday work to real metrics, and collaborate across time zones and tools. The team offers flexible remote work, paid volunteer days, and clear opportunities for advancement.