Remote Epic Applications Analyst — Healthcare IT

Intermountain Healthcare Inc.; Boston (MA); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Generous benefits package

Remote work option

Job summary

Intermountain Health is seeking a Staff Analyst to support health IT applications, including EpicCare Ambulatory. The role involves planning, implementing, and maintaining systems, with travel a quarterly requirement.

A strong focus on stakeholder collaboration and documentation will be essential. The candidate should have Epic certifications and experience with healthcare EHRs, with responsibilities spanning small project management and standard problem resolution.

Qualifications

• Staff Analyst provides technical support, configuration, and maintenance for healthcare applications throughout their lifecycle.
• May manage small projects related to these applications and be responsible for certifications (e.g., Epic).
• Essential functions are performed independently under minimal supervision and direction.

Responsibilities

• Provide support to stakeholders by analyzing problems and determining resolutions.
• Translate technological requirements into design and development specifications while supporting product management.
• Configure, test, install, implement, monitor, and maintain systems (applications, workflows, hardware).
• Document and recommend workflow changes and technical designs to support business requirements.
• Collaborate with external vendors on third-party applications, integration, and troubleshooting.
• Handle incidents and problems per service levels and standards.
• Lead small to mid-size projects as PM and coordinate multiple teams.

Skills

EpicCare Ambulatory

Healthcare IT support

Stakeholder communication

Documentation

Project coordination

Education

Bachelor's degree

Tools

EpicCare Ambulatory

Job description

Intermountain Health is seeking a Staff Analyst to support health IT applications, including EpicCare Ambulatory. The role involves planning, implementing, and maintaining systems, with travel a quarterly requirement.

A strong focus on stakeholder collaboration and documentation will be essential. The candidate should have Epic certifications and experience with healthcare EHRs, with responsibilities spanning small project management and standard problem resolution.