Remote Entry-Level Theme Park Coordinator

Fran's ExploreMore Travel; New York (NY); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible schedule

Discounts on park events

Hands-on hospitality experience

Team environment

Job summary

Fran's ExploreMore Travel in New York is seeking an Entry-Level Theme Park Experience Coordinator to plan and coordinate magical experiences for guests.

You will work with park staff, vendors, and guests to ensure smooth operations, manage bookings, and deliver memorable visits.

This role offers hands-on exposure to events, hospitality, and entertainment in a fast-paced, team-focused environment.

Qualifications

• Passion for theme parks and creating positive guest experiences.
• Strong communication and interpersonal skills to interact with guests and colleagues.
• Proficiency with booking systems and customer management software.

Responsibilities

• Assist in planning and coordinating guest experiences at theme parks, including events and packages.
• Work with park staff to ensure smooth execution of activities and guest services.
• Provide guests with information about park attractions, events, and amenities.
• Manage booking details, including reservations, confirmations, and inquiries.
• Coordinate with vendors, entertainers, and park departments for seamless experiences.
• Monitor guest feedback and help resolve issues to ensure satisfaction.

Skills

Guest experience

Customer service

Communication

Teamwork

Organizational skills

Tools

Booking systems

Email/CRM

Job description

Title: Entry-Level Theme Park Experience Coordinator – Create Magical Experiences for Guests

Are you passionate about theme parks and creating unforgettable experiences for guests? We are seeking an enthusiastic Entry-Level Theme Park Experience Coordinator to join our team. In this role, you will help plan and coordinate magical experiences for theme park visitors, ensuring they have a memorable and enjoyable visit.

About Us

As a leading company in the entertainment and travel industry, we specialize in curating exceptional theme park experiences. Our goal is to provide guests with unique adventures, from thrilling rides to unforgettable shows. We are looking for a motivated individual who is excited to be part of this mission and help coordinate an array of experiences for families, groups, and individuals.

Responsibilities

• Assist in planning and coordinating various guest experiences at theme parks, including special events, tours, and packages.
• Work closely with park staff to ensure smooth execution of activities and guest services.
• Provide guests with information about park attractions, events, and amenities to enhance their experience.
• Manage booking details, including reservations, confirmations, and customer inquiries.
• Coordinate with vendors, entertainers, and other park departments to ensure a seamless experience for visitors.
• Monitor guest feedback and assist in resolving any issues or complaints to ensure customer satisfaction.

Requirements

• Passion for theme parks, entertainment, and creating positive experiences for others.
• Strong communication and interpersonal skills to interact with guests and colleagues effectively.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic computer skills, with the ability to use booking systems, emails, and customer management software.

Benefits

• Flexible work schedule, allowing you to enjoy a healthy work-life balance.
• Opportunities to be part of an exciting and dynamic team that brings joy to people’s lives.
• Access to discounts and perks related to theme park events and attractions.
• Gain hands‑on experience in the entertainment and hospitality industry.