Remote Enterprise CX Executive (AI-Powered)

Nextiva; United States; On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Flexible time off

Paid sick time

Job summary

Nextiva seeks an experienced enterprise sales professional to own and grow a portfolio of high-value enterprise accounts across the United States. You will build executive relationships, uncover expansion opportunities, and deliver tailored product demonstrations tied to measurable business outcomes.

You will partner with cross-functional teams to ensure exceptional customer experiences, maintain accurate forecasts in Salesforce, and drive revenue growth while staying ahead of industry trends

Qualifications

• 5+ years of enterprise technology sales or strategic account management with strong revenue achievements.
• 3+ years selling CCaaS/UCaaS/CX/CRM/AI/SaaS cloud solutions.
• Experience managing multi-million-dollar sales opportunities with multiple stakeholders and long cycles.
• Proven ability to engage executive leaders in Fortune 1000+ organizations.
• Strong consultative selling, executive communication, negotiation, and account planning skills.
• Experience forecasting and managing complex pipelines.

Responsibilities

• Own and grow a portfolio of enterprise customer accounts, developing long-term strategies that drive retention, expansion, and revenue growth.
• Build trusted relationships with executive stakeholders by understanding business priorities, CX goals, and digital transformation initiatives.
• Identify, qualify, and lead expansion opportunities from discovery through negotiation, contracting, and close.
• Develop strategic account plans aligning customer objectives with Nextiva solutions and cross-sell opportunities.
• Deliver consultative presentations and tailored product demonstrations tied to measurable outcomes.
• Partner with Customer Success, Solutions Engineering, Professional Services, Marketing, and Channel Partners to ensure exceptional customer experiences.
• Conduct executive business reviews to demonstrate value, track progress, and identify future growth opportunities.
• Maintain an accurate sales pipeline, account forecasts, and opportunity plans using Salesforce.
• Leverage AI-enabled tools and customer insights to improve account planning, prioritization, and engagement.
• Stay current on industry trends and AI technologies to advise enterprise customers.
• Consistently achieve quarterly and annual revenue targets with a customer-first mindset.

Skills

Enterprise sales

Executive relationship building

Sales forecasting

Strategic account planning

Consultative selling

CRM proficiency (Salesforce)

Opportunity identification

Business acumen

Cross-functional collaboration

AI awareness in sales

Tools

Salesforce

Job description

Nextiva seeks an experienced enterprise sales professional to own and grow a portfolio of high-value enterprise accounts across the United States. You will build executive relationships, uncover expansion opportunities, and deliver tailored product demonstrations tied to measurable business outcomes.

You will partner with cross-functional teams to ensure exceptional customer experiences, maintain accurate forecasts in Salesforce, and drive revenue growth while staying ahead of industry trends