Remote Enterprise Account Growth Manager

Tryavalara; United States; Remote; USD 110,700 - 214,440; Full time

Benefits offered by this job

Bonuses

Private medical insurance

Disability insurance

Employee resource groups

Job summary

Avalara is seeking a Customer Account Manager - Enterprise to join the Strategic Business Development Team. You will grow existing Avalara Included customers across the U.S., acting as trusted advisor from users to executives to meet compliance needs and maximize investments.

You will collaborate with cross‑functional teams, manage pipelines, provide forecasts in Salesforce, and lead negotiations to exceed ARR targets while delivering a superior customer experience.

Qualifications

• 8+ years in customer success, account management or related field with quota-carrying B2B sales.
• Experience managing relationships from daily users to executives.
• Strong data analysis and dashboard skills for named accounts.
• Proven track record in upsell/c cross-sell and pipeline growth.

Responsibilities

• Develop strategic relationships with partners across customer organizations as trusted advisor.
• Demonstrate value and expand usage to maximize investments and features.
• Improve ARR by expanding pipeline and closing deals with upsell opportunities.
• Provide forecasts and risk analyses in Salesforce and leverage data insights.
• Develop and refine account plans to hit sales targets and exceed expectations.
• Lead negotiations to secure favorable terms and close revenue growth.

Skills

Relationship management

Sales leadership

Data analysis

Cross-functional collaboration

Education

Bachelor's degree in Business, Communications, or related field

Tools

Salesforce

Excel

Power BI

Job description

Avalara is seeking a Customer Account Manager - Enterprise to join the Strategic Business Development Team. You will grow existing Avalara Included customers across the U.S., acting as trusted advisor from users to executives to meet compliance needs and maximize investments.

You will collaborate with cross‑functional teams, manage pipelines, provide forecasts in Salesforce, and lead negotiations to exceed ARR targets while delivering a superior customer experience.