Remote Employee Benefits Account Manager

Insurance Office of America; Port Saint John (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Supportive teammates

Job summary

Insurance Office of America is seeking an Account Manager – Employee Benefits to lead client service, team activities, and renewal processes from a remote-capable location within the Eastern and Central Time Zones. The role focuses on managing benefits programs, data management, and carrier coordination.

The ideal candidate has 5+ years in the field, active licensing, strong communication, and proficiency in MS Office.

Qualifications

• 5+ years of industry experience.
• Active licensing is required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business and ensure performance requirements are met.
• Deliver outstanding service, anticipate client needs, and respond quickly to requests.
• Lead the account team with a strong work ethic and positive attitude.
• Direct daily activities of Account Coordinators and assign tasks.
• Identify and act on sales opportunities to grow IOA business.
• Manage new business setup including data gathering and client education.
• Manage renewals by verifying client data, updating files, and coordinating training.
• Build and improve client relationships and seek feedback.

Skills

Industry experience

Active licensing

Customer service

Organizational skills

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager – Employee Benefits to lead client service, team activities, and renewal processes from a remote-capable location within the Eastern and Central Time Zones. The role focuses on managing benefits programs, data management, and carrier coordination.

The ideal candidate has 5+ years in the field, active licensing, strong communication, and proficiency in MS Office.