Remote-Eligible Online Grocery Pick-Up Associate

Jobtome; Town of Black Creek (WI); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Remote work options

Job summary

Jobtome in Wisconsin is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble on-line orders, process payments, and load orders into customers' cars at pickup. You will ensure freshness and quality, maintain bagging standards, and communicate substitutions as needed.

The role requires attention to detail, strong communication, and the ability to work in a fast-paced environment with a focus on customer satisfaction. Remote work options may be available.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Initiate and complete selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders to cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Receive orders from Order Selector and store in optimal temperature zones.
• Follow directions in the note section.
• Ensure quality and freshness of all items.
• Communicate with customers via portable phone professionally.
• Load orders into customers' cars.
• Provide a positive customer service experience to encourage online shopping.
• Process orders through POS system.
• Follow substitution policies when out-of-stock.
• Maintain organization/cleanliness of staging areas.
• Report discrepancies to e-Commerce supervisor.
• Inspect equipment and notify management of repairs.
• Perform opening and closing procedures.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in a fast-paced and stressful environment.
• Manage conflict in a professional and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.

Skills

Self-motivation

Shelf tag reading

Basic math

Communication skills

Job description

Jobtome in Wisconsin is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble on-line orders, process payments, and load orders into customers' cars at pickup. You will ensure freshness and quality, maintain bagging standards, and communicate substitutions as needed.

The role requires attention to detail, strong communication, and the ability to work in a fast-paced environment with a focus on customer satisfaction. Remote work options may be available.