Remote ECH Field Engineer & Cloud Integration Specialist

Motorola Solutions; Orangeburg (SC); A distancia; USD 90.000 - 100.000; Jornada completa

Descripción de la vacante

Motorola Solutions is seeking an experienced Emergency Call Handling Field Engineer to lead on-site and cloud-based deployments across the US. You will configure, test, and cut ECH solutions, and provide post-cut support, working with customers and partners to ensure seamless production readiness.

The role requires strong virtualization, cloud, and networking skills, up to 75% travel, and a passion for public safety technology. Remote-friendly assignment with global project exposure.

Formación

• 3+ years in deployment or integration of complex IP products and systems.
• Cloud Certifications (AWS, Microsoft, CompTIA Network+/Security+).
• Cloud-based troubleshooting: connectivity, latency, identity (SSO/AD).
• Server virtualization (RedHat KVM, VMware ESXi, Hyper-V).
• SQL Server 2008 R2/2012/2016.
• Windows Server 2008 R2/2012 R2; Windows 10/11.
• Linux basics.
• Cisco IOS switches; Fortinet FortiGate firewall knowledge.
• Telephony knowledge for analog lines and PRI.
• Active Directory account/role management.
• Independent work style with remote support.
• Up to 75% travel internationally.
• Public Safety Applications deployment experience.

Responsabilidades

• Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications.
• Performs site verification testing prior to cutting a site into a production environment.
• Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments.
• Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment.
• Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project.
• Ensures that installation/quality issues are resolved in a timely and efficient manner.
• Participates in the development and approval of Methods of Procedure (MOP) for cloud migrations and system upgrades.
• Participates in pre-contract oral presentations and customer negotiations as required.
• Maintains subject matter expert skills in emerging cloud-native public safety technologies.

Conocimientos

IP deployment experience

Cloud troubleshooting

SSO/Active Directory

Virtualization

Networking basics

Educación

Bachelor's degree in CS/Engineering/IT

Herramientas

Cisco IOS

Fortinet FortiGate

SQL Server

Windows Server

VMware ESXi

Descripción del empleo

Motorola Solutions is seeking an experienced Emergency Call Handling Field Engineer to lead on-site and cloud-based deployments across the US. You will configure, test, and cut ECH solutions, and provide post-cut support, working with customers and partners to ensure seamless production readiness.

The role requires strong virtualization, cloud, and networking skills, up to 75% travel, and a passion for public safety technology. Remote-friendly assignment with global project exposure.