Remote E-Commerce Support Associate

Peak Support; Remote; USD 35,000 - 45,000; Full time

Job summary

A customer service firm is seeking Customer Service Associates to deliver exceptional service across online channels. Responsibilities include assisting customers with orders, providing product information, and addressing inquiries regarding orders. The ideal candidate will have 1-2 years of customer service experience, strong problem-solving skills, and excellent communication abilities. This is a fully remote position with significant growth opportunities.

Benefits

Work-from-Home model

Growth opportunities

Qualifications

• 1–2 years of customer service experience is required.
• Exceptional attention to detail and accuracy.
• Ability to perform repetitive tasks while maintaining focus.

Responsibilities

• Assist customers with placing orders over the phone.
• Provide clear information about products and sizing.
• Support customers with payment concerns and website navigation.

Skills

Customer service experience

Attention to detail

Problem-solving skills

Communication skills

Job description

A customer service firm is seeking Customer Service Associates to deliver exceptional service across online channels. Responsibilities include assisting customers with orders, providing product information, and addressing inquiries regarding orders. The ideal candidate will have 1-2 years of customer service experience, strong problem-solving skills, and excellent communication abilities. This is a fully remote position with significant growth opportunities.