Remote Director, Patient & Provider Services

Equip; United States; On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive Medical, Dental, Vision insurance

Flexible PTO

Home office stipends

Job summary

Equip is seeking a Director of Patient & Provider Services who will lead operational teams to provide patient-centered support. The successful candidate will have extensive experience in scaling operations and driving organizational transformation in healthcare settings.

This is a fully remote position, where you will influence quality metrics and engage with cross-functional teams to enhance patient experience.

Equip offers a robust benefits package, competitive salaries, and a strong commitment to Diversity, Equity, Inclusion, and Belonging.

Qualifications

• 8+ years in patient support and 5+ years of direct people management experience.
• Experience in scaling operations and transforming organizations.
• Ability to lead diverse support teams in high-stakes environments.

Responsibilities

• Drive performance metrics and patient satisfaction.
• Design and execute organizational strategies for operational efficiency.
• Partner with Workforce Management to optimize staffing models.

Skills

Operational leadership

Patient-centered focus

Data analysis

Team building

Problem-solving

Education

Relevant undergraduate degree

Tools

SQL

Job description

Equip is seeking a Director of Patient & Provider Services who will lead operational teams to provide patient-centered support. The successful candidate will have extensive experience in scaling operations and driving organizational transformation in healthcare settings.

This is a fully remote position, where you will influence quality metrics and engage with cross-functional teams to enhance patient experience.

Equip offers a robust benefits package, competitive salaries, and a strong commitment to Diversity, Equity, Inclusion, and Belonging.