Remote Director, Media Insights & Client Strategy

kantar; California (MO); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical plans

Health Savings Account

Dental and Vision

Wellness Program

401k match

Tuition Reimbursement

Commuter benefits

Unlimited PTO

Job summary

Kantar is seeking a Director of Media Client Service to lead end-to-end research design and delivery for media effectiveness engagements. This role blends market research expertise with media measurement fluency, guiding senior clients and driving actionable recommendations that inform media strategy.

You'll mentor teams, uphold rigorous standards, and partner with cross-functional teams to deliver high-quality, story-driven insights that shape client outcomes. California remote.

Qualifications

• 8-12+ years of hands on experience in market research/insights, with demonstrated ownership of research design, analysis, and client-facing delivery (agency/supplier-side preferred)
• Strong expertise in quantitative research methods, including survey design, questionnaire development, and analytical interpretation
• Direct experience in media and advertising effectiveness measurement, including brand lift, cross-platform, and/or audience insights
• Proven ability to translate complex data into clear, insight-driven recommendations for senior stakeholders
• Strong client leadership skills, with experience managing relationships, influencing decisions, and navigating complex engagements
• Track record of mentoring and developing teams, elevating research rigor and consultative capabilities
• Excellent communication and storytelling skills, with the ability to present complex findings in a clear and compelling way, often to senior stakeholders
• Highly organized with strong prioritization skills; able to manage multiple workstreams while maintaining quality
• Bachelor's degree in a relevant field (e.g., marketing, business, social sciences, analytics)

Responsibilities

• Lead end-to-end research design and delivery for complex media effectiveness studies, including methodology selection, survey design, and analytical approach
• Translate client business objectives into rigorous, insight-driven research frameworks that inform media strategy and decision-making
• Synthesize complex data into clear, compelling narratives that explain performance drivers and deliver actionable recommendations
• Serve as a trusted advisor to senior client stakeholders, guiding measurement strategy and campaign learning agendas
• Apply deep expertise in cross-platform media measurement (e.g., brand lift, attribution, audience insights across digital, CTV, and linear)
• Oversee quality, rigor, and consistency across all research outputs, establishing best practices and elevating team standards
• Mentor and develop team members, strengthening research, analytical, and storytelling capabilities across levels
• Partner cross-functionally (e.g., product, data science, operations) to deliver integrated, high-quality solutions
• Support account growth by identifying new research opportunities and contributing to proposals and client development

Skills

Market research

Quantitative methods

Survey design

Questionnaire development

Data interpretation

Media measurement

Brand lift

Cross-platform

Audience insights

Client leadership

Mentoring teams

Storytelling

Communication

Education

Bachelor's degree

Job description

Kantar is seeking a Director of Media Client Service to lead end-to-end research design and delivery for media effectiveness engagements. This role blends market research expertise with media measurement fluency, guiding senior clients and driving actionable recommendations that inform media strategy.

You'll mentor teams, uphold rigorous standards, and partner with cross-functional teams to deliver high-quality, story-driven insights that shape client outcomes. California remote.