Remote Director, Care Management & Wellness Outcomes

Humana, Inc.; Saint Paul (MN); Remote; USD 126,000 - 174,000; Full time

Job summary

Humana, Inc. is seeking a Director of Care Management to lead interdisciplinary teams and drive optimal wellness outcomes for members.

You will oversee assessments, guide families to resources, and coordinate with internal/external partners on large-scale programs and strategic initiatives. The role reports to the Senior Vice President, Clinical Operations, and offers a fully remote work arrangement in the contiguous US with occasional travel for training/meetings.

Qualifications

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• 8 or more years of technical experience.
• 5 or more years of management experience, including 2 or more years of leading leaders.
• Prior work experience in the health solutions industry with demonstrated success directing and leading teams.
• Expertise in developing and executing specific measurable goals focused on outcomes.
• Understanding of and experience driving proactive performance management across a team of scale.
• Proficiency in analyzing and interpreting financial trends.
• Experience developing and implementing complex resource plans.
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and Access.

Responsibilities

• Oversee the assessment and evaluation of members’ needs and requirements to help achieve and/or maintain an optimal wellness state.
• Guide members and families to appropriate resources that support care, wellbeing, and overall health outcomes.
• Facilitate coordination and interaction with internal and external resources to meet member care needs.
• Lead the implementation of new and updated programs, as well as large-scale functional projects.
• Support and enhance technical and operational procedures and processes within care management.
• Implement strategic plans and provide input into functional strategy.
• Drive departmental goals and objectives to improve overall performance and outcomes.
• Direct and lead teams within the health solutions industry.
• Analyze and interpret trends to support decision-making, program effectiveness, and operational improvements.
• Utilize Microsoft Office applications, including Word, Excel and Access, to support reporting, analysis, and communication.
• Contribute to an organization focused on continuously improving consumer experiences.

Skills

Passion for consumer experience

Leadership

Management experience

Leading teams

Goal-oriented

Performance management

Financial analysis

Resource planning

MS Office

Education

Bachelor’s degree in business, finance or clinical field

Master's degree in Business Administration or related field

Tools

Microsoft Office

Job description

Humana, Inc. is seeking a Director of Care Management to lead interdisciplinary teams and drive optimal wellness outcomes for members.

You will oversee assessments, guide families to resources, and coordinate with internal/external partners on large-scale programs and strategic initiatives. The role reports to the Senior Vice President, Clinical Operations, and offers a fully remote work arrangement in the contiguous US with occasional travel for training/meetings.