Remote Director, Backend Digital Experience & APIs

PRIME Therapeutics; United States; Remote; USD 124,000 - 211,000; Full time

Job summary

Prime Therapeutics, a leading PBM, seeks a Director of Digital Experience (Back-End) to shape the back-end digital strategy, APIs, and data-sharing capabilities connecting members, providers, pharmacies, and partners. The role oversees a cross-functional team and aligns architecture with regulatory standards while driving modernization.

The candidate will drive end-to-end delivery, ensure CMS/FHIR/NCPDP alignment, and guide enterprise platforms with reusable services and secure data exchange,

Qualifications

• Bachelor’s degree in business administration, marketing, information technology or related field.
• 8+ years of work experience in operations and/or digital experience.
• 5+ years management/people leadership experience.
• Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Responsibilities

• Define and lead Prime’s enterprise back-end digital experience, API, interoperability, and data-sharing strategy, translating business priorities, client needs, regulatory commitments, and technology modernization into a clear multi-year roadmap
• Partner with internal stakeholders and clients to shape secure, reliable, and reusable capabilities that connect people and systems with the right data across member, provider, pharmacy, client, associate, partner, and emerging AI-enabled experiences
• Lead business execution for interoperability initiatives by translating requirements into delivery plans, client commitments, testing strategies, operational readiness, and measurable outcomes while ensuring alignment with CMS requirements, FHIR implementation guides and versions, NCPDP standards, security, privacy, contractual obligations, and internal policies
• Establish APIs and interoperability services as managed enterprise capabilities with clear ownership, governance, lifecycle standards, performance expectations, and a consistent experience for clients and other consumers to discover, test, implement, and operate Prime’s data-sharing solutions
• Guide modernization from point-to-point and legacy integrations toward reusable platforms and services, including API gateways and catalogs, FHIR capabilities, data mapping, bulk exchange, event-based integration, and the planned migration of data producers and consumers
• Lead a high-performing team and align architecture, engineering, data, security, compliance, legal, operations, product, and client teams to resolve barriers, manage risks and tradeoffs, drive accountability, represent Prime with external partners, and drive and measure adoption, reliability, compliance readiness, implementation speed, reuse, and value delivery
• Other duties as assigned

Skills

Strategic thinking

API & data-sharing concepts

Technical architecture understanding

Decisive leadership

Relationship building

Education

Bachelor's degree in business administration, marketing, information technology or related field

8+ years in operations and/or digital experience

5+ years in management/people leadership

Eligible to work in the United States without visa sponsorship

Tools

FHIR resources

CMS interoperability requirements

NCPDP standards

Job description

Prime Therapeutics, a leading PBM, seeks a Director of Digital Experience (Back-End) to shape the back-end digital strategy, APIs, and data-sharing capabilities connecting members, providers, pharmacies, and partners. The role oversees a cross-functional team and aligns architecture with regulatory standards while driving modernization.

The candidate will drive end-to-end delivery, ensure CMS/FHIR/NCPDP alignment, and guide enterprise platforms with reusable services and secure data exchange,