Remote DevOps Lead — Cloud Reliability & Platform

Puzzle; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off

Health Insurance Subsidy

Annual Salary Reviews

Paid Training & Certifications

Job summary

Puzzle is seeking a hands-on technical lead for remote LATAM work on a fast-growing creator-focused platform. You will own AWS operations, IaC, CI/CD, and incident response while mentoring engineers and aligning with security and product teams.

You will drive service objectives, improve deployment metrics, and ensure cost-efficient, secure cloud operations. This role reports to the Head of Engineering and partners with the Principal Platform Engineer.

Qualifications

• 6+ years of DevOps, SRE, or cloud engineering experience with production ownership.
• Hands-on experience with AWS, Linux, networking, IaC, CI/CD, and scripting.
• Experience with Terraform or OpenTofu and GitHub Actions.
• Experience setting service objectives, monitoring, disaster recovery, security controls, and cloud cost management.
• AWS certification is preferred.
• Software development and automation experience, including building and debugging code with or without AI tools.
• Ability to review and test generated changes and protect sensitive data.

Responsibilities

• Own AWS operations, infrastructure as code, CI/CD, environment configuration, and tested rollback procedures.
• Lead on-call planning, incident coordination, observability, and capacity planning; ensure incident reviews lead to meaningful follow-up.
• Strengthen IAM, secrets management, patching, backups, recovery drills, and cloud cost controls in partnership with Security and Engineering.
• Set operational priorities, coach engineers, and maintain runbooks.
• Coordinate release readiness with QA and product teams.

Skills

DevOps leadership

AWS

Linux

CI/CD

Infrastructure as code

SRE

Terraform

GitHub Actions

Tools

Terraform

OpenTofu

GitHub Actions

Job description

Puzzle is seeking a hands-on technical lead for remote LATAM work on a fast-growing creator-focused platform. You will own AWS operations, IaC, CI/CD, and incident response while mentoring engineers and aligning with security and product teams.

You will drive service objectives, improve deployment metrics, and ensure cost-efficient, secure cloud operations. This role reports to the Head of Engineering and partners with the Principal Platform Engineer.