Remote Dental Front Office & Patient Care Coordinator

Staffing for Doctors; United States; Remote; USD 42,000 - 54,000; Full time

Job summary

Staffing for Doctors is seeking an experienced Virtual Dental Front Office Receptionist / Patient Care Coordinator for a busy, multi-provider dental practice. This role focuses on scheduling, insurance verification, and coordinating patient care in a fast-paced virtual setting.

The ideal candidate is bilingual (English/Spanish), highly organized, and experienced with dental scheduling, insurance verification, and patient communication.

Qualifications

• 3-4 years of recent experience in the front office of a U.S. dental practice.
• Bilingual English and Spanish (spoken and written).
• Experience with patient scheduling, recall management, dental insurance verification, and treatment follow-up.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Manage recall lists and proactively schedule patients for preventive and follow-up appointments.
• Schedule, reschedule, and confirm patient appointments.
• Answer inbound calls and assist with AI receptionist overflow.
• Coordinate patient care and provide exceptional customer service.
• Perform dental insurance verification and eligibility checks as needed.
• Follow up with patients regarding recommended treatment plans after exams.
• Contact and reschedule no-show or missed appointments.
• Maintain accurate patient records within the practice management system.
• Support additional front office administrative tasks as assigned.
• Collaborate with multiple providers to ensure efficient scheduling and patient flow.

Skills

Bilingual English/Spanish

Front office experience

Customer service

Multitasking

Education

No specific degree required

Tools

EagleSoft EMR

Weave phone system

Job description

Staffing for Doctors is seeking an experienced Virtual Dental Front Office Receptionist / Patient Care Coordinator for a busy, multi-provider dental practice. This role focuses on scheduling, insurance verification, and coordinating patient care in a fast-paced virtual setting.

The ideal candidate is bilingual (English/Spanish), highly organized, and experienced with dental scheduling, insurance verification, and patient communication.