A remote job platform is seeking a specialist for an entry-level Data Entry Analysis position. The role requires managing cases in Salesforce, processing billing issues, and ensuring accuracy in customer accounts. Ideal candidates should have 1-2 years of relevant experience, strong analytical and problem-solving skills, and the ability to work autonomously in a fast-paced environment. This is a fully remote position available only for US residents.
Qualifications
Minimum of one to two years of Data Entry/Analysis experience.
Must be productive with minimal direction.
Ability to work in a fast-paced, technical, cross-functional environment.
Responsibilities
Create, approve, and process cases in Salesforce.
Process refunds and credits.
Cancel accounts as needed.
Reviewing accounts to verify correct billing.
Correcting billing and other errors in billing system.
Reactivating canceled accounts.
Voiding payments.
Process changes as needed.
Any other project as assigned.
Skills
Organizational skills
Analytical skills
Problem-solving skills
Self-motivated
Tools
Salesforce
Job description
A remote job platform is seeking a specialist for an entry-level Data Entry Analysis position. The role requires managing cases in Salesforce, processing billing issues, and ensuring accuracy in customer accounts. Ideal candidates should have 1-2 years of relevant experience, strong analytical and problem-solving skills, and the ability to work autonomously in a fast-paced environment. This is a fully remote position available only for US residents.