Remote Customer Support Pro — Flexible Schedule & Growth

Globe Life AIL - Lisa Russel; Murfreesboro (TN); Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

100% Remote / Work From Home

Flexible Schedule

Weekly pay + bonuses

Training & Mentorship Provided

Leadership advancement opportunities

Job summary

AO | Globe Life is seeking a Remote Customer Support Associate to handle client inquiries, explain benefits, and assist with enrollment from home. This entry-level role offers virtual onboarding, structured licensing guidance, and ongoing mentorship.

You will engage families via Zoom and phone, deliver clear information, and provide ongoing support, with weekly pay and performance-based bonuses. A flexible schedule supports personal priorities.

Qualifications

• Excellent communication and active-listening skills to handle client questions.
• Customer-focused mindset with professional, courteous demeanor.
• Strong organizational and time-management abilities for remote work.
• Self-motivation and accountability with the ability to learn quickly.
• Comfort working independently from home and using Zoom for interactions.

Responsibilities

• Connect with clients through scheduled Zoom and phone appointments.
• Explain available benefits and coverage options to clients.
• Educate clients in clear, easy-to-understand language.
• Assist with applications, enrollment, and ongoing client support.
• Maintain accurate client records and follow-up communications.
• Build long-term relationships through professional, responsive service.
• Participate in ongoing virtual training, coaching, and development.

Skills

Excellent communication

Active listening

Customer-focused

Time management

Self-motivation

Ability to learn quickly

Comfort working independently fromhome

Tools

Zoom

Job description

AO | Globe Life is seeking a Remote Customer Support Associate to handle client inquiries, explain benefits, and assist with enrollment from home. This entry-level role offers virtual onboarding, structured licensing guidance, and ongoing mentorship.

You will engage families via Zoom and phone, deliver clear information, and provide ongoing support, with weekly pay and performance-based bonuses. A flexible schedule supports personal priorities.