Remote Customer Support Associate — Training & Growth

Local First Arizona; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive onboarding

Remote work flexibility

Mentorship program

Leadership development

Travel incentives

Job summary

Local First Arizona is hiring motivated, people-focused professionals to engage with clients, walk them through coverage options in clear terms, answer questions, and support informed decisions tailored to their needs. We provide robust training, mentorship, and ongoing support to help you build a long-term, successful career.

You’ll gain comprehensive onboarding, flexible remote work, and leadership development as part of a collaborative team with experienced mentors and travel incentives.

Qualifications

• Exceptional communication and relationship-building skills.
• Friendly, professional, and customer-first mindset.
• Strong organizational and time-management skills.
• Self-starter who can work independently.

Responsibilities

• Consult with clients to understand their needs and priorities.
• Explain coverage options clearly and professionally.
• Deliver personalized recommendations for each client’s situation.
• Guide clients through enrollment and ensure a smooth experience.
• Handle inquiries and provide ongoing post-enrollment support.
• Maintain accurate records and conduct timely follow-ups.
• Keep up with products, industry updates, and best practices.
• Meet performance targets while delivering excellent service.

Skills

Exceptional communication

Relationship-building

Organization & time management

Independent work

Education

High school diploma or equivalent

Job description

Local First Arizona is hiring motivated, people-focused professionals to engage with clients, walk them through coverage options in clear terms, answer questions, and support informed decisions tailored to their needs. We provide robust training, mentorship, and ongoing support to help you build a long-term, successful career.

You’ll gain comprehensive onboarding, flexible remote work, and leadership development as part of a collaborative team with experienced mentors and travel incentives.