Remote Customer Support Associate

Triptasticadventures; Oklahoma City (OK); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Ongoing training

Supportive team

Job summary

A travel support company seeks dependable, detail-focused individuals for a fully remote role assisting clients with reservations and related services. This position requires strong written and verbal communication skills, organizational abilities, and reliable internet access. Enjoy a flexible schedule and become part of a supportive team while helping clients with customized arrangements.

Qualifications

• Must be authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet access and smartphone required (computer recommended).

Responsibilities

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Maintain organized and accurate client records.

Skills

Strong written communication

Strong verbal communication

Organizational skills

Customer service skills

Job description

Role Overview

We are expandingour remote support team and are looking for dependable,detail-focused individuals who enjoy assisting clients and handling multiplepriorities. In this role, you will help coordinate reservations and relatedservices, including accommodations, activities, transportation, and event-basedarrangements.

This position is ideal for individualswho communicate clearly, stay organized, and are comfortable workingindependently in a remote setting while collaborating with a supportive team.

Key Responsibilities

• Support clients with planning and coordinating customized arrangements
• Research, compare, and confirm reservation options based on client needs
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email and phone
• Assist with updates, changes, and service-related inquiries
• Maintain organized and accurate client records
• Attend training sessions and team meetings

What We Offer

• Fully remote
• Flexible scheduling
• Ongoing training
• Supportive team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone (a computer is also stronglyrecommended)
• Strong organizational and customer service skills