Remote Customer Success & Support Specialist - Flexible

Nexoratalent; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Training and ongoing support

Growth opportunities

Job summary

Nexora Talent is seeking a reliable Customer Service Specialist to support client operations in a fully remote role. You will handle inquiries, coordinate service requests, and ensure a smooth, professional experience for all clients. This position is 100% remote with a flexible schedule and strong focus on customer care.

Ideal candidates are organized, proactive, with excellent communication and the ability to work independently in a remote environment. Prior experience is a plus.

Qualifications

• Strong communication skills (English preferred).
• Basic computer and organizational skills.
• Ability to multitask and work independently.
• Positive attitude and customer-focused mindset.
• Previous customer service experience is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist with scheduling and service coordination.
• Maintain accurate records and update internal systems.
• Provide timely solutions and follow up on client requests.
• Collaborate with internal teams to ensure service quality.

Skills

Communication

Computer skills

Multitasking

Positive attitude

Customer focus

Job description

Nexora Talent is seeking a reliable Customer Service Specialist to support client operations in a fully remote role. You will handle inquiries, coordinate service requests, and ensure a smooth, professional experience for all clients. This position is 100% remote with a flexible schedule and strong focus on customer care.

Ideal candidates are organized, proactive, with excellent communication and the ability to work independently in a remote environment. Prior experience is a plus.