Remote Customer Solutions Coordinator

Triptasticadventures; Remote; USD 35,000 - 50,000; Full time

Job summary

A growing travel service company is expanding its remote support team. We seek reliable individuals who enjoy helping others and managing multiple tasks. In this role, you will support clients by coordinating various trip-related services while working independently and as part of a team. Ideal candidates will have legal eligibility to work in specified countries, reliable internet, and smartphones. This position offers ongoing training and access to incentive programs.

Benefits

Ongoing training

Access to incentive programs

Supportive and collaborative team

Qualifications

• Legal eligibility to work (US, UK, Mexico, Australia, or Spain).
• Reliable internet and smartphone (computer is also recommended).

Responsibilities

• Assist clients with organizing and coordinating personalized plans.
• Research, compare, and confirm reservation options.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email, phone, and messaging platforms.
• Manage updates, changes, and service-related concerns.
• Maintain accurate client records and documentation.
• Participate in training and team meetings.

Job description

We are expanding our remote support team and are seeking reliable individuals who enjoy helping others and managing multiple tasks. In this role, you will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements.

This is well-suited for client-focused individualswho communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team.

Key Responsibilities

• Assist clients with organizing and coordinating personalized plans
• Research, compare, and confirm reservation options
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email, phone, and messaging platforms
• Manage updates, changes, and service-related concerns
• Maintain accurate client records and documentation
• Participate in training and team meetings

What We Offer

• Fully remote environment
• Ongoing training
• Access to incentive programs and special perks
• Supportive and collaborativeteam

Qualifications

• Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
• Reliable internet and smartphone (computer is also recommended)