Remote Customer Service Representative

Lincare; Akron (OH); Remote; USD 2,066,000 - 3,031,000; Full time

Job summary

Lincare is seeking Remote Customer Service Representatives to join our Customer Support Center. Multiple shifts are currently available to support patients and families who rely on oxygen and respiratory care services.

As a Remote CSR, you will handle inquiries, provide information, and document interactions. The role emphasizes empathy, accuracy, and timely resolution within a nationwide remote work setup.

Qualifications

• Strong communication and problem solving for patient needs.
• Able to work across multiple channels with accuracy.
• Empathy and patience when handling inquiries.

Responsibilities

• Handle inbound/outbound calls and emails for patient support.
• Provide accurate information and resolve issues promptly.
• Document interactions in the CRM system and follow up as needed.

Skills

Customer service

Communication

Multitasking

Tools

CRM software

Job description

Lincare is seeking Remote Customer Service Representatives to join our Customer Support Center. Multiple shifts are currently available to support patients and families who rely on oxygen and respiratory care services.

As a Remote CSR, you will handle inquiries, provide information, and document interactions. The role emphasizes empathy, accuracy, and timely resolution within a nationwide remote work setup.