Remote - Customer Service Assistant

Jobsultant Solutions; Los Angeles (CA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid professional training

401K retirement plan with company contribution

Growth opportunities through various development programs

SitelFit wellness program

Job stability

Job summary

A customer service-oriented company is seeking a Remote Customer Service Assistant to handle inbound service calls and drive customer satisfaction through various communication methods. The ideal candidate should have a high school diploma and possess strong multitasking and problem-solving skills. This role includes ongoing training and numerous benefits, such as a 401K plan and opportunities for professional growth. The company values its employees and strives to create a supportive work environment.

Qualifications

• Ability to handle inbound service calls.
• Eager to advance your career.
• Enjoy working in both teams and independently.

Responsibilities

• Drive customer satisfaction through voice, chat and/or email communications.
• Navigate through multiple systems.
• Engage in ongoing training and skills development.

Skills

Multitasking

Problem-solving

Teamwork

Positive attitude

Education

High school diploma

Higher education preferred

Job description

About the job Remote - Customer Service Assistant

Full Job Description

We are looking for some Customer Service Representatives to join our team of amazing people.

Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you achieve your goals.

About you:

You have the ability to multitask.

You're eager to advance your career with a trusted company

You can solve problems with a positive attitude

You enjoy working in a team and independently

You are over 16 years old

You have a high school diploma (higher education preferred)

You have passed a criminal background check

About the job:

Handle inbound service calls.

Drive customer satisfaction through voice, chat and/or email communications.

Navigate through multiple systems

Ongoing training and skills development.

About the benefits:

Paid professional training

401K retirement plan with company contribution

Growth opportunities through various development programs

SitelFit wellness program

Job stability

Life-long skills and experience

We believe that experiences are everything, and that happy associates are successful. That's why we give our people the tools and freedom to learn, grow, have fun and be themselves.

GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop yourself, both professionally and personally. You choose where you want to go; we help you get there.

WORKING TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are driven by our mission and harness the power of our people to make a positive impact in the communities in which we live and work.

MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up and we listen when you do. Through our global community, we leverage the innovative ideas, experiences and feedback of our people to shape and drive the future.