Remote Customer Service & Admin Support Specialist

HRS Talent Solutions; Ann Arbor (MI); On-site; USD 41,328 - 52,348; Full time

Job summary

HRS Talent Solutions is seeking organized individuals for a Customer Service & Administrative Office Assistant role. The position offers flexible part-time or full-time schedules with pay ranging from $30.00 to $38.00 per hour and is remote-based.

The role combines customer service, administrative tasks, data entry, and online workflow coordination, with training provided. It is suitable for candidates building experience and learning new tools in a supportive environment.

Qualifications

• Reliable computer or laptop.
• Stable internet connection.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms, and basic web based tools.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.
• Comfort reviewing customer, participant, or project information.
• Ability to handle routine customer service and administrative support tasks professionally.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Job description

HRS Talent Solutions is seeking organized individuals for a Customer Service & Administrative Office Assistant role. The position offers flexible part-time or full-time schedules with pay ranging from $30.00 to $38.00 per hour and is remote-based.

The role combines customer service, administrative tasks, data entry, and online workflow coordination, with training provided. It is suitable for candidates building experience and learning new tools in a supportive environment.