Remote Customer Experience Associate

Destinationswithdunn; Wilmington (DE); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Comprehensive training

Mentorship and support

Career growth opportunities

Continued education

Job summary

Destinationswithdunn is seeking motivated individuals with strong communication and customer service skills to help clients plan vacations, cruises, hotels, and other travel experiences. No prior travel industry experience required, and this is a 100% remote role.

You'll explore options, tailor recommendations to client needs and budgets, maintain accurate records, and build long-term relationships. Flexible full-time or part-time scheduling is available, with comprehensive training and ongoing

Qualifications

• Excellent communication and customer service abilities.
• Comfortable using computers and smartphones.
• Strong attention to detail and organizational skills.
• Self-motivated with ability to manage your own schedule.
• Professional attitude with a desire to learn and grow.
• Must be authorized to work in the United States.

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences.
• Explore travel options that align with clients' preferences, needs, and budgets.
• Remain up to date on official travel standards and alerts.
• Deliver excellent customer service throughout the planning and booking process.
• Keep up with supplier promotions, travel deals, and special offers.
• Keep client information and reservation records accurate and organized.
• Develop long-term client relationships by providing personalized service and support.

Skills

Customer service

Communication

Attention to detail

Scheduling

Self-motivated

Professionalism

US work authorization

Job description

We are searching for individuals with strong communication skills and customer service who are detail-oriented and like helping clients organize vacations, cruises, hotels, resorts, car rentals, theme park tickets, and a variety of other travel experiences. No previous travel industry experience is required!

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences
• Explore travel options that align with clients' preferences, needs, and budgets
• Remain up to date on official travel standards and alerts
• Deliver excellent customer service throughout the planning and booking process
• Keep up with supplier promotions, travel deals, and special offers
• Keep client information and reservation records accurate and organized
• Develop long-term client relationships by providing personalized service and support

Qualifications

• Excellent communication and customer service abilities
• Comfortable working with computers, smartphones, and online platforms
• Strong attention to detail and organizational skills
• Self-motivated and able to manage your own schedule
• Professional attitude with a desire to learn and grow
• Must be authorized to work in the United States

What We Offer

• 100% remote work environment
• Flexible full-time or part-time scheduling
• Comprehensive training to help you get started
• Ongoing mentorship, guidance, and support
• Opportunities for professional growth and development
• Ongoing education
• Access to industry certifications
• Travel discounts, benefits, and industry perks
• Performance-based earning potential

Ideal Backgrounds

This opportunity could be an excellent fit for individuals with experience in areas such as:

• Customer service
• Hospitality
• Administrative assistance
• Sales
• Retail
• Education
• Insurance
• Healthcare
• Remote work
• Or anyone interested in building a flexible career in the travel industry

If you love working with people, enjoy the idea of helping others plan memorable trips, have strong communication skills, and want the flexibility of a remote opportunity, we look forward to hearing from you.