Remote Customer Experience Associate

Destinationswithdunn; Augusta (GA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training provided

Mentorship

Professional development

Industry certifications

Travel discounts

Performance-based pay

Job summary

Destinationswithdunn is seeking proactive individuals for a fully remote travel support role. You will assist clients with booking vacations, cruises, hotels and more, leveraging strong communication to deliver exceptional service.

Ideal candidates are customer-focused, organized, and comfortable using a computer and online tools. We offer 100% remote work, flexible full- or part-time schedules, comprehensive training, mentorship, and opportunities for professional development in the travel

Qualifications

• Strong communication and customer service skills.
• Comfortable using a computer, smartphone, and online tools.
• Detail-oriented and organized.
• Self-motivated with the ability to manage your own schedule.
• Professional attitude and willingness to learn.
• Must be authorized to work in the United States.

Responsibilities

• Assist clients with booking vacations, cruises, hotels, resorts, tours, and other travel arrangements.
• Research travel options based on client preferences and budgets.
• Provide outstanding customer service throughout the booking process.
• Stay informed about supplier promotions and special offers.
• Maintain accurate booking information and client records.
• Build lasting relationships with clients through exceptional service.

Skills

Customer service

Communication

Detail-oriented

Time management

Self-motivated

Professional attitude

Tools

Online tools

Job description

Looking to find individuals with customer service skills, detail oriented and that have great communication to assist clients with booking vacations, cruises, hotels, Air BNB's, resorts, Car rentals, theme park tickets and many other travel experiences. No prior travel industry experience required.

Responsibilities

• Assist clients with booking vacations, cruises, hotels, resorts, tours, and other travel arrangements
• Research travel options based on client preferences and budgets
• Provide outstanding customer service throughout the booking process
• Stay informed about supplier promotions and special offers
• Maintain accurate booking information and client records
• Build lasting relationships with clients through exceptional service

Qualifications

• Strong communication and customer service skills
• Comfortable using a computer, smartphone, and online tools
• Detail-oriented and organized
• Self-motivated with the ability to manage your own schedule
• Professional attitude and willingness to learn
• Must be authorized to work in the United States

What We Offer

• 100% Remote work
• Flexible full-time or part-time schedule
• Comprehensive training provided
• Ongoing mentorship and support
• Professional development opportunities
• Industry certifications
• Travel discounts and perks
• Performance-based earning potential

Ideal Backgrounds

This opportunity may be a great fit for individuals with experience in:

• Customer service
• Hospitality
• Administrative support
• Sales
• Retail
• Education
• Healthcare
• Remote work
• Or anyone looking to build a flexible career in the travel industry

If you enjoy helping people, have an interest in travel, have excellent communication skills, and are looking for a flexible remote opportunity, we'd love to hear from you.